Careers

The heart of aviation in the Waterloo Region

Your Dream Starts Here

Join the Waterloo Wellington Flight Centre, where aviation is our passion! We have grown since our beginning in 1932 from a flying club to now having partnerships with Conestoga College and the University of Waterloo to help students follow their dreams of becoming pilots. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Open Positions

Grow Through Aviation

MANAGER, TRAINING AND INSTRUCTIONAL DELIVERY

Position Summary

We are looking for someone with drive and high energy who can deliver results! As part of the senior management team, this full-time salary role will provide leadership and supervision to the flight instructors. You possess some blend of flight and teaching experience and must have a Class 1 or 2 Flight Instructor Rating. You have demonstrated leadership abilities to positively influence and build sustainable relationships at all levels, delivering quality across all programs while working with 50 flight instructors and three supervisors.

what to expect in the role:

Instruction & Staff Management

  • Ensures the training materials, resources and delivery methods meet or exceed Transport Canada and ATO requirements
  • Develops a system and process to adequately track flight training, identifying and implementing remedial actions applied to students, instructors and continuously improving the course material
  • Ensure that training delivery is in conformance and is always in a state of continuous compliance for audit
  • Participates in the delivery of course programs
  • Works alongside with the Client Experience team to assess that the quality of the training delivery is in keeping with WWFC education achievement benchmarks
  • Ensures that instructors are accessible for students and available for emergency coverage to maximize fleet utilization, sickness and absences as much as possible
  • Works in cooperation with the Chief Flight Instructor in the recruitment and training of flight instructors
  • Responsible for the training and coaching, performance management, support and evaluation of flight instructors to ensure they are performing at a high standard

 

Program Development

  • Owns the overall development and maintenance of WWFC’s flight training programs, and ensures the quality of the content, and the delivery and teaching material incorporate world class practices
  • Oversees the development and maintenance of the training syllabus and curriculum for each training program (private, commercial, multi-engine, instrument, instructor etc.,)
  • Develops and implements long-term goals and objectives to achieve successful outcomes of each program
  • Establishes appropriate metrics to provide strategic insights and measurement of effectiveness and areas for improvement within each program
  • Ensures that each program complies with all relevant CARs, legislation, and professional standards
  • Maintains Transport Canada Manuals to reflect established practices and procedures that should be adhered to
  • Manages program development costs within budgetary guidelines

 

Other

  • Chairs the Program Committee comprising of the Chief Flight Instructor, Manager, PCC Programs and direct reports in the program delivery
  • Contributor to the student retention key performance indicator for the Client Experience group
  • Maintains strong communication and ties with the Chief Flight Instructor to facilitate ongoing discussions and engagement
  • Researches, recommends and manages initiative to ensure continued operational excellence
  • Demonstrates the Company mission, vision and values statement, policies and current standard business practices.
  • Performs other duties as required.

requirements

  • Bachelor’s degree or College Diploma with a concentration in training and development
  • 5+ years relevant experience in a similar capacity or preferably client services environment
  • Class 1 or 2 Flight Instructor
  • Valid Class 1 Medical
  • Knowledge of flight training, program management and curriculum development are essential
  • Strategic management skills (planning, organization, financial)
  • Well-developed communication, interpersonal skills – diplomacy, tact
  • Strong influencing and collaboration skills

What we offer

  • Compensation/benefits package
  • Free on-site parking
  • Company events
  • Professional development
  • Company discounts

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier-free recruitment and selection process.

FLIGHT INSTRUCTOR

Position Summary

We have multiple opportunities for Flight Instructors. We offer high quality instruction to students seeking a career in the aviation industry at various levels. Instructors not only teach in the aircraft, but also in the simulator and ground school classes. Instructors will be expected to teach lessons from PPL through to Multi-IFR, as per appropriate ratings and training, and to have some administrative responsibilities in addition to flight training.

Requirements

Canadian Flight Instructor Rating

 

Preference will be given to applicants with some, or many of the following:

  • Group 1 Instrument Rating
  • Previous employment as a pilot
  • Airline Transport Pilot License
  • Mulit/IFR teaching experience
  • Aviation Degree/Diploma

 

Pay: Competitive compensation based on experience and qualifications

WWFC is committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

DISPATCHER (PT)

Position Summary

The Dispatcher is accountable to the Front-End Supervisor and is responsible for dispatch operations, customer service functions, administration and organizational safety. 

These responsibilities indicate the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent.

 

This is a part-time position, days, between 7am-3pm (20-25 hours per week)

primary responsibilities

  • Scheduling aircraft bookings: calls clients to fill available booking slots; reschedules cancellation due to weather
  • Maintains a “waitlist” in order to fill cancelled flights; monitors “booked to yield”; initiates repeat bookings with clients at conclusion of flight
  • Coordinates aircraft requirements with maintenance and line crew to ensure clients have “on time” departures
  • Monitor radio during operations and listens/responds to club frequency calls. Also responds to any issues related to fleet aircraft and escalates to CFI/Duty Pilot, and advises to maintenance when required (adjusts schedule of aircraft, if necessary, based on issue)
  • Dispatching, flight following and receiving of aircraft consistent with Federal regulation, WWFC policy, and procedures regulated by Transport Canada
  • Ensuring WWFC is in compliance with Transport Canada’s requirements as set out in the Canadian Aviation Regulations (part 406)
  • Maintains and balances daily sales records, balances cash & POS daily & deposits money in safe
  • Providing reports to students (account/flight summaries)
  • Demonstrates the Company mission, vision and values statement, policies and current standard business practices.
  • Performs other duties as required.

requirements

  • Post-Secondary preferred
  • Proficient with Excel, Word, Outlook
  • Excellent organization, communication, multitasking and time management skills
  • Ability to pay attention to details and ensure accuracy of work
  • Radio license issued by Industry Canada (obtained after hire)
  • The ability to obtain and maintain current driver’s license
  • Experience with point-of-sale machine, cash handling

 

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier-free recruitment and selection process.

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