The Accessibility For Ontarians With Disabilities Act

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Waterloo Wellington Flight Centre is pleased to be working towards full compliance under The Accessibility For Ontarians With Disability Act (AODA)



Waterloo Wellington Flight Centre (WWFC) has a commitment to support access to services and events at our flight training facility by persons with disabilities. To honour obligations set by the Accessibility for Ontarians with Disabilities Act (AODA), WWFC will strive to undertake reasonable efforts to provide goods or services in a way that respects the dignity and independence of persons with disabilities.

WWFC will ensure that customer service training is provided to staff and volunteers who interact with the public and that procedures regarding use of assistive devices, service animals, notice of temporary disruption of services, and what to do if a person is having difficulty accessing WWFC goods or services is communicated to the public. 

Please click here for WWFC’s Accessibility Policy: WWFC ADOA POLICY


AccessAbility Services is currently reviewing our operations, services, supports and resources.

Your input and feedback are very important as we look to improve the services and resources available to visitors at WWFC. All feedback will be summarized and kept in confidence, and only used to inform how we can improve our office.

Please find our contact form here

We look forward to hearing from you.


If you have concerns or suggestions about AODA compliance at Waterloo Wellington Flight Centre – Please contact us directly to express your concern. We will do our best to respond to you and address your concern in 5 – 7 days time.

By telephone: 519-648-2213

By email:
By Canada Post: 3-4881 Fountain Street, North, Breslau, ON. N0B 1M0


What is the AODA?
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) became law on June 13, 2005. Under this landmark legislation, the government of Ontario has developed mandatory accessibility standards that identifies, removes, and prevents barriers for people with disabilities.


What does it mean to be a AODA compliant organization?
When we think of disabilities, we tend to think of people in wheelchairs and physical disabilities – disabilities that are visible and apparent.But disabilities can also be non-visible. We can’t always tell who has a disability. The broad range of disabilities also includes vision disabilities, deafness or being hard of hearing, intellectual or developmental, learning, and mental health disabilities.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) uses the same definition of “disability” as the Ontario Human Rights Code, which includes both visible and non-visible disabilities.Disability impacts the lives of many Ontarians, and the numbers of people with disabilities is increasing.

Today, 15.5% of Ontario’s population has a disability and this number will continue to grow as the population ages.Improving accessibility is the right thing to do. It’s also the smart thing to do. According to the Royal Bank of Canada, people with disabilities have an estimated spending power of about $25 billion annually across Canada.

People with disabilities also represent a large pool of untapped employment potential. When we make Ontario accessible to people with disabilities everyone benefits.